Disney waterparks testing virtual queues ahead of Volcano Bay’s opening


Universal Orlando is opening Volcano Bay with the promise of no lines, courtesy of their “virtual queue” system, and Tapu Tapu. It could revolutionize how guests do theme parks altogether. Disney has announced that they are also stepping in the direction of virtual queues in their waterparks with a test that starts today, and runs until April 7th.

“Virtual queuing systems are designed to enable users to reserve a place in line for an attraction without physically waiting in the queue, providing an enhanced Guest experience and more time for additional experiences.” Disney reps said.

There are no details on how they are conducting the tests, or what they are using to book the reservations with. Everything that we’ve seen so far indicates that it’s being done with the “My Disney Experience” app, and running very similar to FastPass. 

So, what’s the difference between virtual queue and Fastpass? Not really much. Both FastPass and virtual queue allows guests to book a time and come back later. FastPass allows you to skip the lines, where virtual queue is the line. Instead of jumping ahead of a standby line, you simply walk on the ride…or at least that’s the theory.

Currently the ride is being tested on Downhill Double Dipper, Slush Gusher, and Summit Plummet at Blizzard Beach. So far Miss Adventure Falls is the only one at Typhoon Lagoon.
It will be interesting to see how the teat works out, and if this is something that Disney continues in the future. If they do, cell phones at a waterpark seem to be a bad way to do things. The whole appeal of Tapu Tapu is that there is nothing extra to carry around, and you can book everything at a kiosk.  
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